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  • Accounts: How do I register?
    Answer: From the Classifieds top page, click the "Register Now" link in the top right corner, just under the blue "Sign In" button. Choose a username, ...

  • Classifieds: How do I post an ad?
    Answer: Posting an ad is done in the same way in any section, with only a few differences in style. To begin with, if you don't ...

  • Classifieds: Why do I get "input error" when I try to respond to an ad?
    Answer: "Input error" means that some of the required fields are either missing or incorrect. To ensure that your response is sent, please be aware of ...

  • Accounts: Why can't I register? I keep getting an error message.
    Answer: Sometimes, everything appears to be fine, but the system still won't accept your registration. If this happens, try clicking on each field, at the end ...

  • Accounts: Why can't I log in?
    Answer: If you're having trouble logging in, after checking for typos or accidental capitals in your password, try requesting a new password using the "Forgot your ...

  • Classifieds: How do I reply to online ads?
    Answer: You click on an ad, like what you see, and want to reply... but how to reply with no contact information, you wonder. If you ...

  • Classifieds: Ad rejection e-mails explained.
    Answer: If your ad was rejected, you likely received an automatically generated e-mail from support.classifieds@metropolis.co.jp with only the briefest of messages, looking a little something like ...

  • General Information: What do you do to protect users from fraudulent sellers?
    Answer: While we do our best to protect our users by editing ads and rejecting those that are clearly scams/dangerous, it is impossible for us to ...

  • Accounts: How many different accounts can I have?
    Answer: Please limit yourself to one account. While we do not track users' accounts regularly, if a user is found to have multiple accounts, often after ...

  • Scams, SPAM and Harassment: Someone I met through Met Classifieds is harassing me. Help!
    Answer: User harassment isn't very common, but sadly, it does happen from time to time. Unfortunately, there is nothing that Metropolis can do to stop harassment ...

  • Classifieds: Can I submit my ads by fax?
    Answer: For both paid-ad and free users, we suggest that you submit ads yourselves through a Metropolis Classifieds account as this gives you more control over ...

  • Classifieds: How can I pay?
    Answer:   We currently ask our users to pay for their ads either by bank transfer, credit card or PayPal.   I live outside Japan - can I ...

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